Recognize your team members for the successes they’ve made over Black Friday, whether it’s a new rank they’ve hit or a personal best in one area of their sales. You can get a few tips on recognition from the PATH here.
Identify and Train Superstars
Black Friday is a good chance to evaluate your team—it will be easy to see those who have worked the hardest and achieved the most success. Those who have broken rank, grown their team, and hit high personal sales in relation to the rest of the team are your superstars, and they deserve extra attention and training from you. The PATH gives tips on identifying and training superstars here.
Interact on Social Media
Be sure to continue the Black Friday conversation after the sale. Highlight some of your customers who received amazing deals, and remind people that just because they might have missed the Black Friday sale, we always have great promotions and monthly specials to take advantage of.