Party Site & Consultant Website FAQ

 

How do I access the new Home Party pages?
The new pages can be accessed by clicking the Home Parties button on the homepage of the Thrive Life website. We have also added a Parties tab to the menu at the top of the website so that customers can navigate to these pages from anywhere on the website.

 

Have any other pages been updated?
We have also updated the Shop page, as well as the My Q page customers will see if they do not already have a Q. We have also added a Q Club page that explains the benefits of the Q Club.

 

How are the new consultant website templates different than the previous ones?
The new templates are housed within the current Thrive Life website, with the same menu options as the corporate website. The previous templates were housed within separate sites, and keeping them within our current website will provide customers with an easier shopping experience within the professional design of the corporate website.

 

Are the old templates still available?
The old templates will be available for a time to allow a period for transition, but eventually the old templates will be removed and all consultants with websites will be pushed to the new template.

 

How do I update my website to the new template?
To change to the new template, go to the My Website page in My Office and in the Template dropdown menu, select any of the “Modern” templates and click Update.

 

How is the consultant bar on the new website templates different than the previous bar?
The new bar, which is a colored tab with a dropdown menu rather than a black bar across the screen, has all the same functionality as the previous bar. From the dropdown, customers can go to your website homepage, contact you, or go to the Join or Host pages.

 

What does the “Not Your Consultant” link on the dropdown menu do?
This link brings up the same popup that was brought up on the previous black bar by clicking the bar. It displays a message explaining whose site you are shopping on and allowing you to choose between consultants if you are shopping on a site different than the consultant you are tied to.

 

What pages of the website will the new colored bar appear on?
The new colored bar will appear on all shopping pages of the website. If your website is not on one of the new templates, the old bar will display on the home party pages of your website (Host, Join, Products, Company, etc.), but the new colored bar will display once customers navigate to any shopping pages.

 

Do the new website templates still display my upcoming parties?
Yes, your upcoming parties will display under your profile on the homepage of your website. They also appear on the Attend a Party page on your website. Your parties must be set as public when you create them in My Office in order to display on your website.

 

Do the new website templates still allow consultants to book parties, contact me, and register as consultants?
Yes, the new templates have all the same functionality as the previous templates. Customers on your site can fill out a form to book a party, contact you, or register as a consultant through your site.

 

How do I link my social media platforms to the profile on my website?
Your social media platforms can be linked from the My Website page in My Office, type in your usernames on this page under Social Media Usernames. Your “username” is what appears in the URL bar after facebook.com/, pinterest.com/, or twitter.com/ when you’re on your account page in that platform.

 

How do I add or change the image that displays on the profile on my website?
To add or edit your image, go to the Profile Picture page in My Office and upload a picture.

 

How do I add or edit the story that displays on the profile on my website?
To add or edit the story that displays in the profile box on your homepage, go to the My Story tab of the My Website page in My Office and enter your story.

 

How do I add or edit the blog posts that display on my homepage?
You can create and edit your blog posts in My Office by clicking the Blog options on the lefthand side of the My Website page.

 

 

Linking to Your Consultant Website


How do I send a link to a page on my consultant website?
When sending a link to your consultant website, simply add your personal URL before thrivelife.com. For example, if you would like to link to the shop page (thrivelife.com/shop), you would insert your URL into the link as follows: MYURL.thrivelife.com/shop. It is not necessary to include www in the link.

 

How do I send a link to a page on my consultant website for a certain region (Canada, Alaska, etc.)?
If you are a consultant in a region outside the US and would like to send your customers to your consultant website for that specific region, simply include the region after your personal URL. For example, if you would like to link to the shop page for the Canada region, you would use the following link: MYURL.canada.thrivelife.com/shop.

 

Why do I get an error message when I use the link https://www.MYURL.thrivelife.com?
In order for a site to have a secure SSL certificate (which is what the "s" in https represents), it may have only one subdomain before the main domain (thrivelife.com). Your personal URL is a subdomain, and because the www is also considered a subdomain, if you use both the https and the www, there will be too many subdomains and you will get a security error. To avoid this error, simply leave out the www, which is not necessary as party of the link. The https is also not required as part of the link. The only page that requires a secure SSL certificate is the checkout page on your website, and visitors will be transferred to a secure page when they enter the checkout process, so including the https is unneccessary on all other links.

Because adding the region to your consultant URL adds another subdomain, links to other regions may not include the www OR the https, or they will have too many subdomains and receive the same error message. Links to other regions should simply use MYURL.REGION.thrivelife.com or http://MYURL.REGION.thrivelife.com.