CONTACT US
Please note that our response times are much slower than usual due to the increased demand of our high-quality products. Thank you for your patience and understanding as we do everything we can to support your needs.
You can also find answers to common questions here.
MAIN PHONE NUMBER
877-743-5373 (toll free)
801-756-9902 (Utah County)
801-492-3978 (Fax)Customer Service is available Mon-Fri 9am-5pm MT
TIP: The phone lines are most available between the hours of 2-5pm.OTHER WAYS TO CONTACT US
Chat: https://www.thrivelife.com/cschatEmail: support@thrivelife.com
Thrive Life Corporate Facebook Page: https://www.facebook.com/thrive.thrivelife/
CUSTOMER SERVICE
For questions about your order, our products, purchasing, or assembling your Pantry Organizer: support@thrivelife.com
UPS PACKAGE TRACKING
If you have your tracking number, you can track your packages directly with UPS. You can reroute, reschedule, and more with UPS My Choice. It’s simple and free!
VISIT US
Due to COVID-19 we are restricting the showroom to one guest / group at a time. (10:00 AM to 5:00 PM). These extra social distance procedures have been made with both yours and our employees’ safety in mind. While waiting outside to be assisted, please be respectful of the CDC’s recommendation of staying 6ft apart from other individuals. We appreciate your cooperation and understanding and look forward to serving you.
REGULAR HOURS
Monday-Friday: 9am-5pm (Will Call open 10am-5pm)
Saturday & Sunday: Closed
Our US Holidays include: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day, New Year's Eve